All Aboard the Flavor Train: IRCTC Takes Over Indian Railways Catering Services

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Indian Railways Entrusts All Catering Services to IRCTC: A New Era in Train Travel

Indian Railways, the lifeline of the nation, has taken a significant step towards enhancing passenger experience by entrusting all catering services to the Indian Railway Catering and Tourism Corporation (IRCTC). This move marks a new era in train travel, promising improved quality of food and service.

IRCTC, a 100% subsidiary of Indian Railways, now has exclusive rights for onboard catering of food on all trains operated by the Indian Railways. This move comes in addition to the more than 450 Mail and Express trains already served by the company.

The Ministry of Railways has granted the catering order of all special trains in the country to IRCTC. This means that IRCTC, the only firm authorized by the Indian Railways to offer online railway ticket booking services in the country and manage food services onboard trains, will get additional catering business on special Indian Railways coaches.

IRCTC provides catering services at every railway station in India and also operates food plazas, Jan Aahar cafeterias, and refreshment rooms at various railway stations. Passengers can now order food online and have it delivered right at their seat, ensuring a convenient and enjoyable journey.

This initiative is part of Indian Railways’ ongoing efforts to improve passenger amenities and enhance the overall travel experience. With IRCTC taking over all catering services, passengers can look forward to a more satisfying and delightful dining experience on their journeys.

IRCTC has been working tirelessly to improve its catering services. The company has introduced several new initiatives such as e-catering, where passengers can order food from popular restaurants en route their journey. IRCTC has also launched a mobile app for food ordering, making it easier for passengers to access its services.

In addition to these initiatives, IRCTC has also been working on improving the quality of food served onboard trains. The company has introduced several measures such as regular inspections of base kitchens, strict adherence to hygiene standards, and regular training of staff.

These efforts have paid off, with passenger satisfaction levels increasing significantly. In a recent survey conducted by IRCTC, over 90% of passengers rated the food served onboard trains as good or excellent.

The entrusting of all catering services to IRCTC is a significant step towards improving passenger amenities on Indian Railways. With its focus on quality and convenience, IRCTC is well-positioned to deliver an enhanced dining experience to passengers.

In conclusion, Indian Railways’ decision to entrust all catering services to IRCTC marks a new era in train travel. Passengers can now look forward to improved quality of food and service on their journeys. This initiative is part of Indian Railways’ ongoing efforts to enhance passenger amenities and make train travel more enjoyable.

But what does this mean for passengers? For starters, it means that they can expect better quality food on their journeys. With IRCTC taking over all catering services, there will be greater consistency in the quality of food served across trains. Passengers can also expect more variety in their meal options as IRCTC expands its menu offerings.

In addition to improved quality of food, passengers can also expect greater convenience when it comes to ordering meals. With the introduction of e-catering and mobile app-based ordering, passengers can now order food from the comfort of their seats. This means no more standing in long queues at pantry cars or scrambling for change when paying for meals.

The entrusting of all catering services to IRCTC also means greater accountability when it comes to food safety and hygiene. With regular inspections of base kitchens and strict adherence to hygiene standards, passengers can rest assured that the food they are consuming is safe and hygienic.

Overall, the entrusting of all catering services to IRCTC marks a significant step towards improving passenger amenities on Indian Railways. With its focus on quality and convenience, IRCTC is well-positioned to deliver an enhanced dining experience to passengers.

Disclaimer: This blog post is for informational purposes only. While every effort has been made to ensure accuracy, the information provided here is subject to changes as per official announcements from Indian Railways or IRCTC.

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